ITH Level 4 Diploma in Hospitality Management (NQF)

ITH Level 4 Diploma in Hospitality Management (NQF)

ITH Level 4 Diploma in Hospitality Management (NQF)


Are you…

  • Enthusiastic and driven?
  • Ready to kick-start your career and climb up the proverbial ladder?
  • Passionate about meeting new people and seeing new places?
  • Flexible with great interpersonal skills?

R8 500.00


  • Understanding rooms division operations, front office processes and housekeeping operations
  • Evaluating the effectiveness of rooms division operations, supervising housekeeping operations and managing the performance of staff
  • Understanding the principles of food production operations and food and beverage service
  • Evaluating the effectiveness of food and beverage operations, developing food and beverage operations, how to arrange banquets and functions, how to supervise the purchasing and storage of food and beverages and the management of staff performance
  • Understanding main sources of finance, in order to understand the relationships between cost volume and profit, to carry out specific costing practices and to make recommendations on prices and interpret business performance using recognised tools
  • Management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry
  • Grade 12 (Std 10) or equivalent
  • You must have successfully completed the Level 3 Diploma in Tourism and Hospitality, or be exempted from it
  • Essentials of Finance in Tourism & Hospitality
  • Customer Service Management in Tourism & Hospitality
  • Global Tourism & Hospitality
  • Rooms Division Operations
  • Rooms Division Supervision
  • Food & Beverage Operations
  • Food & Beverage Supervision
  • Hotel Sales Executive
  • Head Porter
  • Head Waiter
  • Head Receptionist
  • General Assistant
  • Food and Beverage Assistant
  • Bookings Manager
  • Events Assistant
  • Housekeeping Assistant Manager


Please note: Exam Fees are included in your course fees
Assessment is via a combination of closed book written 2.5 hour examination or assignment/work assessment. All assessments are marked or moderated by CTH

Enrol for this course NOW & Advance Your Career in less than 12 months!

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